Shipping & Returns

Last updated: 17.12.2025

Shipping Locations

We currently ship across India.

Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

  • Estimated delivery time: 5–10 business days, depending on location and courier service.

  • Delivery times may vary due to unforeseen circumstances (weather, strikes, logistics delays).

Shipping Charges

Shipping charges (if applicable) will be clearly mentioned at checkout.

Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

Incorrect Address / Failed Delivery

SEUL is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

Refund, Return & Cancellation Policy

Last updated: [Add date]

Returns

We accept returns only if:

  • The product is damaged, defective, or incorrect

  • A return request is raised within 48 hours of delivery

To initiate a return, email us at Seulenterprises@gmail.com with order details and images.

Refunds

  • Once the returned item is inspected and approved, refunds will be processed within 7–10 business days.

  • Refunds will be issued to the original payment method.

Non-Returnable Items

  • Items showing signs of use or washing

  • Products without original tags or packaging

  • Clearance or discounted items (unless damaged)

Cancellations

  • Orders can be cancelled only before shipment.

  • Once shipped, cancellations are not allowed.

Exchange

Currently, we do not offer direct exchanges.